# Terms of Service — Agent Delivery Network — ADN

← Back to home 1. Agreement
 These Terms of Service ("Terms") are between Snap Sourcer Limited (trading as Agent Delivery Network (ADN)) ("ADN") and the organisation or individual registering for an account ("Customer", "you"). By creating an account or using the dashboard at https://app.agent-delivery.network, you agree to these Terms and our Privacy Policy.
 2. Service description
 ADN provides a gateway and dashboard that classifies machine traffic, applies routing policies, and offloads origin load for configured domains. Features vary by subscription tier.
 3. Customer responsibilities
 You agree to:
 • provide accurate registration information;
 • keep site tokens and integration credentials confidential;
 • configure policies consistent with your legal obligations to your visitors and users;
 • ensure you have a lawful basis to direct traffic through ADN;
 • not use the service for unlawful, abusive, or security-threatening activity;
 • comply with applicable export, sanctions, and anti-abuse laws.
 You remain the controller for personal data relating to visitors to your domains. ADN processes that data as your processor under the DPA.
 4. Acceptable use
 Prohibited uses include: attempting to bypass security controls; distributing malware; infringing intellectual property; scraping ADN infrastructure; impersonating other agents; or interfering with service availability.
 We may suspend or terminate access for material breach, abuse, or non-payment.
 5. Subscriptions and billing
 Paid plans are billed via our authorised payment sub-processor. Fees are non-refundable except where required by law. Usage overages may apply when enabled. We may change pricing with 30 days' notice.
 6. Intellectual property
 ADN retains all rights in the platform, documentation, and branding. You retain rights in your content and domain configuration. You grant ADN a limited licence to process your content solely to provide the service.
 7. Confidentiality
 Each party will protect the other's confidential information with reasonable care. Site tokens, API keys, and non-public configuration are confidential.
 8. Warranties and disclaimers
 The service is provided as is to the extent permitted by law. We do not warrant uninterrupted or error-free operation. ADN is not responsible for third-party platforms (e.g. your CDN or hosting provider, your origin).
 9. Limitation of liability
 To the maximum extent permitted by law, ADN's aggregate liability arising from these Terms is limited to fees paid by you in the twelve (12) months preceding the claim. Neither party is liable for indirect, consequential, or punitive damages.
 10. Indemnity
 You will indemnify ADN against claims arising from your domains, your policies, or your breach of these Terms, except to the extent caused by ADN's gross negligence or wilful misconduct.
 11. Term and termination
 Either party may terminate for convenience on 30 days' notice. Either party may terminate immediately for uncured material breach. On termination, we will delete or return customer data per the DPA.
 12. Governing law
 These Terms are governed by the laws of England and Wales, excluding conflict-of-law rules. Courts in London, England have exclusive jurisdiction, subject to mandatory consumer protections where applicable.
 13. Changes
 We may update these Terms. Material changes will be notified via the dashboard or email. Continued use after the effective date constitutes acceptance.
 14. Contact
 For account, contractual, or privacy enquiries: privacy@agent-delivery.network.
 For security issues: security@agent-delivery.network.
 Our Data Protection Officer: dpo@agent-delivery.network.
 Security and compliance documentation: https://www.agent-delivery.network/trust.
 Effective date: 2026-08-13
 For account or contractual enquiries, contact privacy@agent-delivery.network . For security issues, contact security@agent-delivery.network .
 See our Trust Center for security and compliance documentation.
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